Purpose
Every project is governed by a development agreement (for standard packages, the package terms accepted at checkout; for custom work, the accepted written quote). This page summarises what those agreements cover so you know what to expect. It is a summary, not the agreement itself.
What the agreement defines
- The package or quoted scope, including page counts, features and integrations.
- Revision rounds: Starter 2, Business 3, Premium 4. Every round is counted.
- The payment schedule (100% upfront for packages; 50% / 25% / 25% for custom work).
- Your responsibilities for content, feedback and access.
- Change orders: additional work requires a written scope, price and approval, and payment where required.
- Inactivity: reminders after 7 and 14 days without a response, escalation after 21 days, and a possible pause after 30 days. Projects are never cancelled silently.
- Launch: internal quality certification plus your approval, and payment verification where required.
- Handoff: access, documentation, ownership details, training materials and your final acceptance.
- Intellectual property transfer after full payment, subject to third-party licences.
Binding contracts
Crestmont will not enter binding customer contracts until its legal identity, required disclosures and agreements are finalised. Agreement acceptance is recorded with the version you accepted.