Parties
This agreement is between Talent Revenue Systems LLC ("Crestmont") and the customer organisation named on the accepted quote ("you"). It applies to custom projects quoted individually, not to the fixed-price packages.
Scope
The scope is the line items, deliverables and assumptions in the written quote you accept in the customer portal. The quote version you accepted is recorded with its date, the person who accepted it and a fingerprint of its text. Anything not in the accepted quote is out of scope.
Payment schedule
- 50% of the quoted total is invoiced when you accept the quote; work is scheduled once it is paid.
- 25% is invoiced at the design-approval milestone.
- The final 25% is invoiced when the site is ready to launch; launch takes place once it is paid.
- Each milestone is invoiced once. Amounts are calculated by the platform from the accepted quote, never entered by hand.
Change orders
Work outside the accepted scope needs a written change order stating the added scope, the price and any change to the timeline. Change-order work starts only after you approve it and, where the change order says so, after it is paid.
Your responsibilities
- Provide content, brand assets, credentials and decisions needed for the work.
- Review and respond to approval requests and revision rounds.
- Confirm you have the rights to the materials you supply.
Timeline and inactivity
Dates in the project plan assume timely responses. If we are waiting on you, reminders are sent after 7 and 14 days, the project is escalated after 21 days and may be paused after 30 days. A paused project can be restarted; it is never cancelled without notice.
Acceptance and launch
Before launch the work passes Crestmont's internal quality checks and is presented for your approval. Launch requires your recorded approval and payment of the final milestone. After launch you record final acceptance of the handoff.
Ownership
When all amounts due under this agreement are paid, the custom work product created for you is assigned to you, except third-party components (themes, plugins, fonts, libraries, stock media and services), which stay under their own licences, and Crestmont's pre-existing tools and know-how, which are licensed to you for use with the delivered work.
Confidentiality and data
Each side keeps the other's non-public information confidential. Where Crestmont processes personal data on your behalf, the data processing addendum applies.
Warranty, liability and disputes
Crestmont will correct defects in delivered work that do not match the accepted scope when reported within the warranty period. The warranty period, any limitation of liability, the governing law and the dispute-resolution process will be set during attorney review and are not yet part of this draft.
Termination
Either side may end the agreement in writing. Work completed and approved up to that point is invoiced at the milestone amounts already due; refunds are handled under the refund policy.