Process

How a project runs

Every Crestmont project follows the same disciplined path, tracked in your customer portal.

  1. /01

    Scope

    1. Enquiry and scopeTell us about your business and goals. For standard packages you can purchase directly; for anything larger we review technical feasibility and send a written quote.
    2. Purchase or accepted quoteStandard packages are paid upfront. Custom projects begin with a 50% deposit after you accept the quote.
    3. OnboardingYou complete an onboarding questionnaire and share content, brand assets and access through your customer portal.
    4. Scope reviewWe confirm pages, features and integrations against your package or quote before design starts.
  2. /02

    Design

    1. DesignWe design the look and structure of your site. Custom projects have a formal design approval milestone.
  3. /03

    Build

    1. DevelopmentWe build the site, its forms and integrations, and configure technical SEO and analytics within scope.
    2. Internal quality assuranceEngineering, accessibility, security and performance checks happen before you see a review build.
    3. Your review and revisionsYou review the site and request changes. Each revision round is counted against your package.
  4. /04

    Launch

    1. Final approvalYou formally approve the finished site. Required payments are verified.
    2. Launch and handoffWe deploy to your domain and hand over access, documentation, ownership details and training materials for your final acceptance.
    3. Ongoing careYour package includes a required minimum maintenance plan, billed monthly from approved launch. Your domain remains yours.