Process
How a project runs
Every Crestmont project follows the same disciplined path, tracked in your customer portal.
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/01
Scope
- Enquiry and scopeTell us about your business and goals. For standard packages you can purchase directly; for anything larger we review technical feasibility and send a written quote.
- Purchase or accepted quoteStandard packages are paid upfront. Custom projects begin with a 50% deposit after you accept the quote.
- OnboardingYou complete an onboarding questionnaire and share content, brand assets and access through your customer portal.
- Scope reviewWe confirm pages, features and integrations against your package or quote before design starts.
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/02
Design
- DesignWe design the look and structure of your site. Custom projects have a formal design approval milestone.
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/03
Build
- DevelopmentWe build the site, its forms and integrations, and configure technical SEO and analytics within scope.
- Internal quality assuranceEngineering, accessibility, security and performance checks happen before you see a review build.
- Your review and revisionsYou review the site and request changes. Each revision round is counted against your package.
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/04
Launch
- Final approvalYou formally approve the finished site. Required payments are verified.
- Launch and handoffWe deploy to your domain and hand over access, documentation, ownership details and training materials for your final acceptance.
- Ongoing careYour package includes a required minimum maintenance plan, billed monthly from approved launch. Your domain remains yours.




