Ongoing care
Hosting & maintenance
Monthly plans to keep your website hosted, updated, monitored and backed up after launch. Each website package requires a minimum plan, billed from your approved launch. There are no unlimited development or unlimited support promises — each plan will have explicit, published limits.
01 Hosting
- Website
- Online (illustrative)
- Domain
- Registered to you
- DNS
- Your registrar, or agency-managed DNS
Each website package includes a required minimum plan; your domain stays yours.
02 Updates
- Updates applied to a staging copy
- Checks pass on staging
- Published to the live site
- Change recorded
03 Monitoring
- Site stopped responding
- Alert raised
- Cause found and fixed
- Site responding again · incident recorded
04 Backups
- Backup selected
- Restored to a staging copy and checked
- Restored to the live site
An illustrative console. Plan inclusions are listed on this page once finalised; nothing here is a service-level promise.
Essential
$99 / month
- Managed hosting for 1 business project, up to 10 GB storage / 100 GB monthly transfer
- Up to 1 hour/month maintenance labor (non-rolling)
- Up to 2 small content updates/month (text or image swaps)
- Monthly dependency and platform security updates
- Uptime monitoring, 5-minute interval, email alerts
- Weekly backups, 30-day retention
- Initial response within 2 business days during staffed hours
- New pages, new features, redesigns, third-party license fees
- $95/hour billed in 30-minute increments with prior approval
Professional
$199 / month
- Managed hosting for 1 business project, up to 25 GB storage / 250 GB monthly transfer
- Up to 2.5 hours/month maintenance labor (non-rolling)
- Up to 6 content updates/month
- Bi-weekly dependency and platform security updates
- Uptime + performance monitoring, 1-minute interval
- Daily backups, 30-day retention
- Initial response within 1 business day during staffed hours
- New features beyond 2.5 hours, redesigns, third-party license fees
- $90/hour billed in 30-minute increments with prior approval
Executive
$299 / month
- Managed hosting for 1 business project, up to 50 GB storage / 500 GB monthly transfer
- Up to 4 hours/month maintenance labor (non-rolling)
- Content updates within the 4-hour labor allowance
- Weekly dependency and platform security updates
- Uptime, performance and error monitoring, 1-minute interval
- Daily backups, 90-day retention, quarterly restore test
- Initial response within 4 staffed hours
- Work beyond the labor allowance, redesigns, third-party license fees
- $85/hour billed in 30-minute increments with prior approval
Ownership
Your site, your choice
- Each website package requires a minimum maintenance plan (Starter: Essential, Business: Professional, Premium: Executive; custom work as quoted). You may choose a higher plan. Billing starts when you approve and launch your website. Your domain always remains registered to you.
- You can use your own domain registrar or agency-managed DNS services.
- Plans renew monthly by automatic billing, with self-service payment management in your customer portal; see the cancellation policy.
- Support tickets can be submitted at any time; see the support policy for staffed hours.